Identify and Report Faults
When servicing assets such as equipment or machinery, it's important to have a simple way of flagging a defect or fault to report to the customer.
At Fieldmagic, we understand that efficient asset management is essential to the success of any business. One crucial aspect of asset management is the ability to quickly identify and report any defects or faults that may arise during servicing. That's why we have implemented a simple but effective "Pass" or "Fail" mechanism that enables your technicians to easily flag any issues and report them to the customer.
With our "Pass" or "Fail" feature, your technicians can quickly and accurately report the status of each asset they service. If the asset passes the inspection, the technician can simply mark it as "Pass," and move on to the next asset. If a fault is detected, however, the technician can flag it as "Fail," and include details about the issue, such as the type of defect, its severity, and any other relevant information.
But that's not all - our "Pass" or "Fail" feature also enables your technicians to recommend products that can fix the reported faults. This means that your technicians can offer a complete solution to your customers, making the entire process faster and more efficient.
In addition to supporting the "Pass" or "Fail" mechanism, we also offer customizable workflows that can be configured to match your specific needs. For example, if you have multiple types of fails, such as non-conformances or critical defects, we can incorporate these into your workflow, ensuring that your technicians report issues in a consistent and comprehensive manner.
At Fieldmagic, we believe that efficient asset management is the key to success, and our "Pass" or "Fail" feature is just one way we help you achieve that. With our intuitive and easy-to-use platform, your technicians can quickly identify and report defects, recommend solutions, and keep your customers satisfied. So why wait? Sign up today and experience the power of Fieldmagic!
