Today, Fieldmagic, an Australian-based end-to-end field service management solution, has been recognised as an ABA100 Winner in The Australian Business Awards 2020 for Service Innovation and Product Innovation.
Now in their fifteenth year, The Australian Business Awards program provides notable opportunities for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and honoured for their achievements both nationally and internationally.
The national winners are benchmarked in the international chapter of the program at The World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.
Glenn Richmond, Founder of Fieldmagic says the award recognises Fieldmagic’s achievements in the research and development of the Fieldmagic platform.
“In the past couple of years, the Fieldmagic team has been working on a completely new asset-focused field service management platform. At the end of last year, we launched with more capability and value to our customers than ever before. From cost-saving tools such as resource route optimisation, our new reporting dashboards and unrivalled business intelligence capability to our new two-way chat feature to help our customers improve their customer experience, our team continues to innovate. We’re proud to work in partnership with our customers to help them drive success in their businesses”- Glenn Richmond, Founder of Fieldmagic
Fieldmagic is a modern cloud-based field service and asset management platform for site managers, contractors and organisations looking to increase compliance while driving field service efficiency.
Fieldmagic aims to eliminate paper-based processes and reduce overheads. The platform includes a quoting engine designed specifically for Field Services, a job scheduling calendar, an intuitive mobile technician app for iOS and Android, mobile time and materials tracking, and mobile electronic signing.
The platform also supports integration with major Australian accounting systems, and more importantly, has configurable compliance and safety checklists built specifically for field services from the ground up.
The platform today is used across a number of mid-sized field service businesses across Australia and has growing adoption now in the USA.
Each year the ABA100 Winners are recognised for their commitment to business and product innovation and for their achievements in transforming business practices and end-user experiences.
Organisational participation includes private companies, publicly listed companies, multinational subsidiaries, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world-class performance standards.
The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement are recognised via a set of established business and product award categories.
The process culminates in the selection of organisations which implement world-class business initiatives, projects, products and services. The award recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.
For more information on The Australian Business Awards and 2020 ABA100 Winners go to www.australianbusinessawards.com.au.