Offline Mobile Field Service App

We've taken a slightly different approach to offline mobile, keeping things simple.

10 December 2019

Offline in the Field Matters

You might’ve been there before, that dreaded moment when you’ve lost your mobile signal and can’t access anything on your phone that needs an internet connection. You’ve forgotten to switch on your offline mode or download your data for use in the field, or you just don’t have that option.

Being able to work anywhere can be the difference between getting the job done right the first time vs delays and unhappy customers.

Traditionally, offline mobile technology has provided the following options:

As you can see, the options haven’t altogether been seamless, especially for field service companies that do the majority of their work in remote areas. We’ve worked with a lot of different industries, and offline is always going to be important to have in your back pocket when you need it.

We’ve decided to take a slightly different approach to offline mobile

There is a saying that goes something like this - “Make it simple, and people will use it”.

It Starts with The Beginning of a Workday

Often, before heading out of the office to a job, we spend a bit of time looking at our mobile devices, seeing what work we have coming up for the day. In today’s world, everything is on our devices, and it’s a nice and easy way to ease us into the day by browsing through our feeds or checking our calendar.

We decided this was the perfect opportunity to take a slightly different approach to the way we wanted our offline to work for our customers:

Below are a few screenshots that show our offline in action on our app: