A Complete Solution for your Maintenance Business with Powerful Quoting, Job Management, Scheduling & Billing

Field Service Software Designed for the Maintenance Industry

Fieldmagic is the only platform that combines customer relationship management, quoting, job management, finance, compliance checklists, GPS tracking and resource management into a single platform designed for the maintenance Industry.

Business systems challenges

The challenge that faced our clients is that their existing systems were becoming obsolete, and unable to scale to the level that the organisation required to grow. In addition, when we looked at the broader requirements of the organisation, it became clear that they would end up with multiple, disparate systems in order to run their business.

Typically, customers would be running the following in separate tools:

In the past, customers used at the very least 5 or 6 different systems as a minimum within the organisation. Leading software platforms for the industry either didn’t have the complete solutions available (very few had strong CRM or reporting solutions, for example), and many still encouraged paper-based processes for things such as compliance tracking (there is still a requirement to leave a paper-based receipt onsite, but this can be automated with the right approach). In addition, there were clear opportunities for the industry to create a much improved customer experience by empowering customers with tools such as a customer portal, an aspect that provided our clients with a competitive advantage in their market.

Our goal in creating Fieldmagic was to create a single platform to address these needs in an efficient, affordable manner.

Leverage our complete field service solution to grow your business

We designed Fieldmagic to provide a comprehensive all-in-one solution which bridged the need for multiple system and has delivered tangible results for customers through efficiency and service level improvements.

Today, Fieldmagic for Maintenance combines the following capabilities:

Distinguish your business and gain a competitive advantage

When it comes to competing in the equipment maintenance industry, the reality is that it is a heavily commoditised industry, and most of the players run on thin margins and compete on price. This makes it even more important to be able to:

Fieldmagic provides a platform that empowers you to do just that. The powerful reporting engine allows you to report on just about anything within your business - do you need to see the ratio between billable and non-billable hours per department and technician? Done. How about seeing live profitability of each department? Our financial integration has you covered there too.

What are some of the benefits customers see?

The Fieldmagic platform offers a number of tools to help you drive efficiency within your organisation:

Join us on our journey and invest in improving your business with Fieldmagic.