Job Management & Billing

Recurring Maintenance, Simple Jobs and Project Jobs

Fieldmagic offers a complete platform to manage your field service jobs. The platform supports 3 different types of jobs:

  • Simple Jobs sometimes referred to as Minor Works (Do & Charge)
  • Recurring Jobs for repeating preventative maintenance and compliance
  • Projects Jobs for larger pieces of work with defined tasks

Simple Jobs

A simple job type is one that is often referred to as a ”do and charge” or “call out” job if it is based on time and materials, or a fixed price job if based on a fixed amount. Minor works jobs allow technicians and users to log billable or non-billable time or materials against the job from:

  • Within the job record within the platform itself
  • The Fieldmagic mobile technician app

Time and Materials Tracking

The mobile app provides a simple start/stop mechanism for tracking time against jobs.

In addition, materials can be attached to the job from the existing product catalogue, or as one-off purchases, with the ability to attach receipts to the job as proof.

Once the technician marks the job as complete, an invoice can be generated in the office. This automatically invoices the correct amount based on the time and materials, or the original fixed price quote, depending on the billing method selected.

Recurring Jobs

Fieldmagic offers a full maintenance management platform, and the maintenance jobs are one of the components of the platform. As part of the maintenance scheduling platform, Fieldmagic provides:

  • The ability to schedule maintenance at multiple intervals per site for each discipline or department.
  • Job and asset checklists are definable on a per maintenance schedule type. For example, if you have a set of checks that need to be performed on fire inspection panels at given intervals, the system will automatically prompt the technicians to complete those checks in accordance with the standards.
  • The ability to log time and materials against maintenance jobs, and optionally bill those jobs.
  • The ability to define scheduled invoicing for those clients that prefer to pay for their maintenance at regular intervals in order to spread the cost of maintenance over time.

Finally, if any issues are found during maintenance, the technician has the ability to log billable time and materials as needed or log the issue for quoting.

The office user can then generate a quote directly from the maintenance job, which can then be converted into a billable minor works job once approved.

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Fieldmagic: How to Improve Contract Management and Boost Client Trust

Contract management is often a challenge for service businesses. When documents are spread across emails, spreadsheets, and filing cabinets, it’s easy to lose track. The result is missed renewals, delayed invoices, wasted time, and frustrated customers.Fieldmagic’s Contracts Module solves these issues by centralizing everything in one secure, cloud-based system. Each contract is linked to the right customer, site, and assets, so details are always just a click away. No more searching through different folders or worrying about outdated versions—everything your team needs is organized and accessible.Automatic reminders also take away the stress of remembering important dates. Renewals and inspections are flagged in advance, keeping your business compliant and giving customers confidence that deadlines won’t be missed. This reliability builds trust and positions your business as dependable.In addition, Fieldmagic provides clear dashboards that show which contracts are active, expiring, or overdue. Managers gain real-time visibility, avoid revenue loss, and can make decisions with confidence.Most importantly, streamlined contract management leads to stronger customer relationships. When services run smoothly and billing is accurate, clients trust your business—and that trust drives renewals, referrals, and long-term loyalty.