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Customer Portal Access

Step-by-Step Instructions

  1. Customer Portal Access - Step 1

    Navigate to Contacts from the left sidebar to view your contact list.

  2. Customer Portal Access - Step 2

    Use the search bar to find the contact you want to grant portal access to.

  3. Customer Portal Access - Step 3

    Click on the contact name to open their record and review their details.

  4. Customer Portal Access - Step 4

    Click Edit, toggle the Active Portal option on, then click Save.

  5. Customer Portal Access - Step 5

    Click the Customers tab on the right panel and select Manage Customer Roles.

  6. Customer Portal Access - Step 6

    Select the customer, assign a role, and ensure Display All Sites in Portal Related to This Customer is checked. Click Save.

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