Customers, Sites & Contacts
How to Add Contacts Across the System [Desktop]
Learn how to add contacts across the system by navigating to the mega menu and selecting Add Contact. Input the required contact details in the form.
Step-by-step instructions
Step 1Learn how to add contacts across the system by navigating to the mega menu and selecting Add Contact. Input the required contact details in the form.
Step 2Click Save to create the contact without linking it to a specific customer or site. The newly created contact will now appear in the Contacts list view.
Step 3Open a job record and navigate to the Contacts widget to view the list of associated contacts. Click the Add Contact button to create a new contact from this location.
Step 4Select the option to link the new contact to the relevant customer and choose an appropriate customer role.
Step 5Link the contact to a specific site and select the corresponding site role. The contact is now successfully linked to both the customer and the site.
Step 6Open a customer record and navigate to the Contacts widget. Click the Add Contact button to create a new contact directly associated with this customer.
Step 7Follow the same process to add the contact details and link the new contact to a specific site. Next, open a site record and navigate to its Contacts widget to add another contact.
Step 8Click the Add Contact button within the site's Contacts widget. Alternatively, switch to the site view and click the Add (plus) button in the top panel.
Step 9Enter the contact details in the form and link the new contact to the current site.
Step 10Select the appropriate role and save your changes to finalize the process. The contact is now successfully created and linked to the site from the top panel.